Where do you get technical support from if you have a problem? The person sat next to you? Your CAD Manager? Your reseller?
Often the quickest and easiest way to get an answer if you can't find the information you need in the Help guides or Knowledge Base is now to search our Autodesk Support Discussion Groups. For a while we've had an active presence in there, helping answer questions, showing you where information is available and suggesting alternative workflows and workarounds.
For Navisworks, we've noticed one of the most popular topics in discussion is the API, since the introduction of the .NET API in the 2011 release we've noticed a lot more people using it and asking how to utilize it, what is the ActiveX control, and how to get round those annoying problems that just need a change to one line of code to make the whole thing work. So we've created a separate forum for it. Especially for you to ask those questions you need.
This isn't a replacement to ADN, the Autodesk Developer Network, in fact we think it's a healthy addition to it. If you have a project you are working on, looking to sell your plugins commercially, or just want access to Technical Support and the latest releases, the ADN team will help you with examples and more, if you have a quick query, or want to want to ask other API users what the API is capable of and whether ADN is right for you, then head to the forum.
For more information about ADN just go to our site www.autodesk.com/joinadn